Bookt Privacy Policy

Who we are

Bookt is an online appointment scheduler for WordPress. Our website address is: www.booktpro.com. Below you’ll find information on our privacy policies. NOTE: We do not share any of your data! All data collected is for the basic operation of this website and employs standard practices in a secure environment. 

Google Calendar

BooktPRO’s integration of the Google Calendar API requires the collection of certain information in order for users to add appointments to their calendars. Data collected includes the time and date of the appointment being booked, name, email, of each user adding the appointment to their respective Google Calendars, and potentially the address where the appointment is being held. This includes the ability to see, edit, share and permanently delete Google Calendar entries in order for BooktPRO to work as expected. Infomration is shared between users booking the appointment in addition to the site’s admin or staff member’s in order to sync calendar’s for those who are involved in an appointment, and any of this information needed to book the appointment will be stored on the calendar’s of each party involved in shared bookings. We will never store or share your information, and hold no responsibility with what information is shared by individuals involved in the bookings. By agreeing to the use of the Google Calendar functionality, you agree to these terms.

Zoom Meeting Data (BooktPRO Zoom App)

BooktPRO includes a feature to automatically generate a Zoom meeting link for all parties involved in an appointment booking. This portion of the plugin uses a custom “Zoom App” which temporarily stores basic data about each Zoom meeting created in order to generate the link. All Zoom data is protected on our secure server via transport layer security (TLS) 1.3. No personal data is ever collected by Zoom, or our website, and the data stored is simply time-stamp based info on the meeting. Likewise, the application itself has no access to this storage, nor the basic data that is stored.

Comments

When visitors leave comments on this site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

If you request a password reset, your IP address will be included in the reset email. It will only be shared with the email registered and associated with your account.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where your data is sent

Visitor comments may be checked through an automated spam detection service.

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BooktPRO Purchase Agreement

USAGE RIGHTS FOR ALL BOOKT SOFTWARE LICENSES

You are agreeing to purchase a license to use Bookt software. Like all software, you agree that ownership of all Bookt software remains firmly under Bookt Software Inc. and that you are simply licensing use of said software within the parameters set forth by the specific plan purchased.

You may not use this software to build other software if you intend to sell it unless we agree to it in writing. However, you may alter it to fit your needs within the given parameters of your website, as needed and without limitations so long as you do not sell the end result. Any aspect of this software used as a resource for a third party plugin intended to be sold without permission from Bookt Software Inc. is a violation of this agreement, as well as copyright infringement.

Redistributing this plugin is not permitted in any way. We take piracy very seriously as it takes food from the tables of our employees. In an effort to protect our staff, we will diligently pursue those who pirate our software or otherwise use it illegally.

LICENSE AGREEMENT

Your purchase of any Bookt software license subscription includes updates, and ongoing free upgrades/features that we release on a regular basis for the term of one year. At the end of your one year licensing term, Bookt subscriptions will renew automatically to ensure that your instances of Bookt products do not cease functioning.

Single License Subscription Agreement: You agree to use your copy of Bookt software on a single site only, in addition to a single staging/test environment. Single license holders may also alter the plugin files as needed, though not with the intention or final result of a product with an intent to be sold. You are free to also use this on a local test site in preparation of launching it elsewhere, with the intention that you are only using it on one live site at any given time. You may never, in any case, resell this plugin, or use any piece of it to create something with the intent of directly selling it. To ensure that your instances of Bookt software are always secure, functioning, and up to date, all licenses will conveniently renew at the end of each subscription period of one year. You can cancel or renew at any time via your account dashboard with a single click of a button.

Multi/Developer/Unlimited Licenses: You are permitted to use Bookt software on any number of personal or client sites, however this license will remain yours only, and cannot be extended to your client (meaning, they can’t use it on their own projects). You may transfer ownership of this license to a single client, though in doing so you agree to the fact that you forfeit your right over the license and must repurchase another in order to continue using the product. Developer license holders may also alter the plugin files as needed, though not with the intention or final result of a sold product. You may never, in any case, resell this plugin, or use any piece of it to create something with the intent of directly selling it. To ensure that your instances of Bookt software are always secure, functioning, and up to date, all licenses will conveniently renew at the end of each subscription period of one year. You can cancel or renew at any time via your account dashboard with a single click of a button. In no case may you ever sell Bookt, nor issue licenses to 3rd parties, nor use Bookt to build separate products.

WordPress MultiSite: Since multisite can be configured in numerous ways, there are caveats when using our software. In most cases, WordPress multi-site configurations will require the Developer’s License to function properly.

ALTERATIONS

Altering the code in any way may prevent us from offering support. While permitted, it is not suggested simply for the fact that it makes it harder for us to diagnose any problems that may occur. If you’re confident in your skills however, feel free to adapt it as needed as we love to see our software updated to fit different needs. Our software can be altered as needed, though not with the intention or final result of a sold product. We maintain the right to refuse tech support issues for any custom code alterations made to any Bookt products.

SUPPORT

While we strive to offer the best support possible, we can in no way guarantee a final solution to all problems simply due to the nature of WordPress. Also due to the unlimited nature of unique builds and custom setups, it is impossible for us to guarantee that this software will work with every user’s installation, though we’re confident in the fact that it works with pretty much every WordPress solution (if we can’t provide a solution, we’ll provide a full refund if submitted within the 14 day refund period). Our software is thoroughly tested to the highest standards, and is designed to be compatible with as many setups as possible. We will strive to make it work with all customer’s sites to the best of our ability. Our biggest tip to ensure we’ll get you golden is as follows:

TO ENSURE THE BEST SUPPORT EXPERIENCE, ALL PLUGINS, THEMES, AND WORDPRESS ARE REQUIRED TO BE 100% UP TO DATE ON YOUR WEBSITE.

Support Hours are: 9am to 5pm EST/EDT Monday-Friday

REFUND POLICY / 30-DAY MONEY-BACK GUARANTEE

We are truly proud of the work we’ve done on BooktPRO, but we understand that sometimes things just aren’t a fit. If you would like to request a refund, please simply contact us here with a refund request. When requesting a refund, we respectfully ask that you meet the following refund policy conditions:

Eligibility conditions for a refund request:

  • You are within the first 30 days of the original purchase of the plugin.
    • We cannot grant refunds after the first 30 days of the original purchase.
    • We cannot grant refunds on renewal payments. Note you an cancel your subscription anytime under the “Subscriptions” tab in your account area and you will no longer be charged.
  • Your reason for requesting a refund is one of the following:
    • You have purchased the plugin/subscription, and after installing and testing the plugin, have found that it will not work for your business or required setup.
    • You have an issue that we are unable to resolve which makes the system unusable. We may ask you questions regarding the nature of your refund request so we can improve the plugin in the future (you’re not obligated to answer them and this will not affect the refund).
  • You have contacted our support team and allowed us to attempt to resolve your issue(s), or have explained why the plugin will not work for you, or why it’s simply not a fit.
    • Please note, technical issues caused by 3rd party plugins, themes or other software will not necessarily provide grounds for a refund.
  • You agree to deactivate and uninstall the plugin from your site if a refund is granted.
  • You agree that you have not distributed the plugin to a third party (ie a client) or otherwise continue to use your copy of the plugin.

Refunds will be offered at our sole discretion. By purchasing plugin(s) from our site, you agree to this refund policy and relinquish any rights to subject it to any questions, judgment or legal actions. We are not liable to cover any differences in exchange rates between the time you purchased and the time you are refunded.

EASY CANCELLATION

You can cancel or renew at any time via your account dashboard: Subscriptions > View > Cancel. Note that an active subscription is needed for all BooktPRO software to properly function in addition to receiving tech support. Cancelling will result in the API being deactivated and the plugin to cease functioning, and will end the user license associated with the plugin.

FAIR TREATMENT POLICY

Our team at Bookt is promised a fair and respectful work environment, and we ensure our staff that they will be treated with respect by other staff members, as well as our customers. Software can be frustrating, but in using ours, you agree to submit all inquiries in a respectful, professional manner. Additionally, we hold the right to completely deny service to disrespectful support inquiries in a pursuit to maintain a great work environment for our employees. If you violate this term, you risk the chance of being denied support, and may be potentially have your plugin cancelled/disabled without a refund. We run a fun, respectful shop of multi-cultural folks, and we intend to keep it that way. In other words: Be friendly, have fun, and enjoy the process. We’re all in this together!

ADDITIONAL LEGAL INFO:

DUE TO THE NATURE OF DOWNLOADED SOFTWARE, THERE IS NO WARRANTY FOR THE PROGRAM, TO THE EXTENT PERMITTED BY APPLICABLE LAW. EXCEPT WHEN OTHERWISE STATED IN WRITING THE COPYRIGHT HOLDERS AND/OR OTHER PARTIES PROVIDE THE PROGRAM(S) “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY FOR A PARTICULAR PURPOSE. THE ENTIRE RISK AS TO THE QUALITY AND PERFORMANCE OF THE PROGRAM IS WITH YOU. SHOULD THE PROGRAM PROVE DEFECTIVE, YOU ASSUME THE COST OF ALL NECESSARY SERVICING, REPAIR OR CORRECTION.

IN NO EVENT UNLESS REQUIRED BY APPLICABLE LAW OR AGREED TO IN WRITING WILL ANY COPYRIGHT HOLDER, OR ANY OTHER PARTY WHO MAY MODIFY AND/OR REDISTRIBUTE THE PROGRAM AS PERMITTED ABOVE, BE LIABLE TO Bookt SOFTWARE INC., ITS OWNERS OR ITS EMPLOYEES FOR DAMAGES, INCLUDING ANY GENERAL, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OR THE INABILITY TO USE THE PROGRAM (INCLUDING BUT NOT LIMITED TO LOSS OF DATA OR DATA BEING RENDERED INACCURATE OR LOSSES SUSTAINED BY YOU OR THIRD PARTIES OR A FAILURE OF THE PROGRAM TO OPERATE WITH ANY OTHER PROGRAMS), EVEN IF SUCH HOLDER OR OTHER PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

All products and content  found on this website are Copyright © Bookt Software Inc. All Rights Reserved.

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